Campus Concierge is built on a foundation of responsible AI. We follow the ISO/IEC 42001 AI Management System framework to ensure our AI is fair, transparent, and safe for students.
We identify AI-related risks, define objectives, and understand the regulatory context (FERPA, COPPA) before deploying any AI system.
We develop AI systems with documented policies, technical controls, and clear boundaries. Every AI feature has a Model Card defining its purpose and limits.
We continuously monitor AI performance, data quality, and ethical alignment. Human oversight is mandatory for all high-stakes decisions.
We use audit findings, incident reports, and stakeholder feedback to refine our AI practices and drive ongoing improvement.
AI serves educational outcomes, not commercial interests. Every AI feature is designed to help students learn, not to collect data for advertising.
Student data is used only for legitimate educational purposes. We minimize data sent to AI, never train on student data, and comply with FERPA/COPPA.
Our AI systems are designed and tested to avoid discrimination based on race, gender, language background, or other protected characteristics.
Students, teachers, and parents know when AI is being used. AI decisions include explanations and confidence levels.
Teachers retain final authority over grades and educational decisions. AI provides recommendations; humans make decisions.
We monitor AI systems for errors, bias, and drift. When issues are found, we investigate, fix, and prevent recurrence.
| AI System | Purpose | Human Oversight |
|---|---|---|
| Auto-Tag Standards | Automatically align questions to learning standards (CCSS, TEKS) | Teacher can override any classification |
| AI Tutor Evaluator | Assess student learning from tutoring conversations | Teacher review required before grade finalization |
| Adaptive Hints | Provide Socratic hints without giving answers | Designed to never provide direct answers |
| Lab Agent | Guide students through science experiments | Teacher supervision always required |
| Campus Connect | Answer parent/community questions about school | Sources cited, escalation to staff available |
| Admin Reports | Generate analytics reports for administrators | Advisory only, human decision required |
| Teacher Assistant | Help teachers query gradebook data | Read-only access to teacher's own data |
| Text-to-Speech | Convert text to audio for accessibility | User-initiated, content unchanged |
Complete catalog of all AI systems with risk classifications
Technical documentation for each AI system
Identified risks and mitigation strategies
FERPA/COPPA compliant data handling
Logging and traceability standards
Procedures for AI failure handling
Full documentation available upon request for school district partners.
We're happy to discuss our AI practices, share detailed documentation, or address specific compliance concerns.
support@customaiapps.ai